Information we collect


1. Information you provide to us or allow others to provide to use

At various points in the Viafly experience, you may provide us with information about yourself. Forexample, when you create an account with Viafly, you provide us with personal information like your name, email address, and zip code. And if you place an order with Viafly, we collect information including your address, phone number, credit card information, and the details of yourorder.

If you log into the Viafly service through a third-party service, both that third-party and we may receive some information about you and your use of the services. For example, if you choose to log into Viafly with your Facebook account, we may receive information about your contacts. We may also offer social sharing tools (such as the Facebook “Like” button) that let you share actionson Viafly with other sites and vice versa. In those cases, the providers of those tools may receive information about you when you use those tools. You should check the privacy policies of these services and your settings there for more information.

If you wish to invite your friends and contacts to use the Viafly Service, we will give you the optionof either entering in their contact information manually or importing it from your address books on other services. In both cases, we will store this information for the sole purposes of allowing you to send your friends referral offers, for determining whether your friends use the Viafly service after a referral is sent, and to remind your friends of the referral sent on your behalf.

Our partners may let us collect information about use of their sites/apps or share such informationwith us. For example, if you use an Viafly button or widget on another site or app, we may receiveinformation about your use of that button or widget and the third-party site/app.


2. Technical information about usage of Viafly

When you use the Viafly services, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used.

Cookies, Pixels, and Other Tracking Technologies: We, our partners, our advertisers, and third party advertising networks use various technologies to collect information, including but not limited to cookies, pixels, scripts, and device identifiers. Cookies are small text files that are sent by your computer when you access our services through a browser. We, our partners, our advertisers, and third party advertising networks may use session cookies (which expire when you close your browser), persistent cookies (which expire when you choose to clear them from your browser), pixels, scripts, and other identifiers to collect information from your browser or device that helps us do things such as understand how you use our services and other services; personalize your experience; measure, manage, and display advertising on our service or on other services; understand your usage of our service and other services in order to serve customized ads and remember that you are logged in to Viafly.

We employ some third-party services to help us understand the usage of Viafly and the performance of advertising, and these third-parties may also deploy cookies, pixels, or other identifiers on our site or collect information through our mobile applications. For example, we use Google Analytics to understand, in a non-personal way, how users interact with various portions of our site -- you can learn more about information that Google may collect here.

Log information: When you use Viafly, our servers will record information about your usage of the service and information that is sent by your browser or device. Logs information can include things like the IP address of your device, information about the browser, operating system and/or app you are using, unique device identifiers, pages that you navigate to and links that you click, searches that you run on Viafly, and other ways you interact with the service. If you are logged into the Viafly service, this information is stored with your account information.


How we use your information

We may use the information we collect for various purposes, including to:

Provide the Viafly service to you, improve the quality of the service, and develop new products and services.

Allow your Personal Shopper (which means those that shop for and/or deliver the order for you, including our retail partner and their employees/agents where applicable or our third-party providers) to choose your items at a retailer site, deliver your items to you, and/or call or text you with any updates or issues.

Charge you for the purchase and delivery costs through one or more payment processing partners.

Offer you customized content (including advertising, coupons, and promotions).

Understand how users interact with our service (including advertising both on and off the Viafly service) as a whole and to test new features or changes in our features.

Provide customer service, respond to your communications and requests, and contact you about your use of Viafly (Note: You can opt-out of receiving promotional communications from Viafly by using the settings on the Account Info page).


Changes to this policy

This policy may change from time to time and any revised Policy will be posted at this page, so we encourage you to review it regularly. If we make changes, we will notify you by revising the date at the top of this Policy and, in the case of materials changes to the Policy, we may provide you with additional notice (such as a notice in our user interface or sending you a notification by email).